Privacy Policy for VTConnect Mobile Application

Last Updated: Aug 07, 2024

1. Introduction

Vision Techniques ("we", "us", or "our") is committed to protecting and respecting your privacy. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you use the VTConnect mobile application ("App"). Please read this policy carefully to understand our views and practices regarding your personal data and how we will treat it.

2. Information We Collect

We collect the following types of information:

a. Account Information:
To use the App, users must log in with a user ID and password provided by Vision Techniques. This information is used to authenticate users and provide them access to their accounts.

b. GPS Data:
The App collects GPS data from devices installed in the vehicles managed by our customers. This data is used solely for tracking and managing the vehicles.

c. Usage Data:
We may collect information about how you interact with the App, such as the features you use and the actions you take within the App. This information helps us understand how to improve the App and our services.

3. How We Use Your Information

We use the information we collect for the following purposes:

a. To Provide and Manage the Service:
We use your account information to authenticate your access to the App and allow you to manage your fleet of vehicles.

b. To Improve Our Services:
Usage data helps us understand how the App is used and identify areas for improvement.

c. To Communicate with You:
We may use your contact information to send you updates, notifications, and other information related to the App and our services.

4. How We Share Your Information

We do not sell or trade your personal information to third parties. We may share your information in the following circumstances:

a. With Service Providers:
We may share your information with third-party service providers who perform services on our behalf, such as hosting and data analytics. These providers are contractually obligated to protect your information and use it only for the purposes for which we disclose it to them.

b. For Legal Purposes:
We may disclose your information if required to do so by law or in response to valid requests by public authorities (e.g., a court or a government agency).

5. Data Security

We implement appropriate technical and organizational measures to protect your personal data from unauthorized access, use, or disclosure. However, no internet-based service can be 100% secure, and we cannot guarantee the absolute security of your data.

6. Data Retention

We retain your personal data only for as long as necessary to fulfill the purposes for which it was collected, including for the purpose of satisfying any legal, accounting, or reporting requirements.

7. Your Rights

You have the right to access, correct, or delete your personal data that we hold. If you wish to exercise any of these rights, please contact us using the contact details provided below.

8. Changes to This Privacy Policy

s

9. Contact Us

If you have any questions about this Privacy Policy, please contact us at:

info@vision-techniques.com
01254 679 717

By using the VTConnect mobile application, you acknowledge that you have read and understood this Privacy Policy and agree to the collection and use of your information as described herein.